AI integration

AI Integration for Your Existing Product or Workflow

Start with a task your team can describe and evaluate. ZeroBytes helps integrate AI into an existing product or process, with clear boundaries, useful checks and a plan for the ongoing cost.

Where AI helps

Answering questions from your own material

A chatbot or search box that answers from your documents, help pages or records instead of the open internet.

Reading and sorting documents

Pulling the same fields out of many documents, or routing them to the right person.

Drafting

A first draft of an article, a reply or a summary that a person then checks and sends.

Recommendations

Suggesting the next item, article or action from what someone has already done.

Where a person stays responsible

A model can be wrong and sound certain. We design around that instead of promising it away.

  • Anything sent to a customer, or that moves money, is reviewed by a person unless you decide otherwise.
  • The system says where an answer came from, so it can be checked.
  • When it does not know, it says so and hands over to a person.

How we scope and check it

  • Agree the task and collect real examples of a good result before building.
  • Name the systems it connects to and the data it is allowed to read.
  • Test against your examples, and show you where it fails as well as where it works.
  • Start with one task. Add the next when the first is trusted.

Running costs

AI features are built on the OpenAI and Anthropic APIs, which charge by usage.

  • The API account is in your name and the provider bills you directly, so you see the real cost.
  • Cost depends on how much it is used and which model it uses. We estimate it with you before launch.
  • Caching repeated questions and choosing a smaller model where it is good enough both keep the bill down.
  • Every project includes 60 days of free fixes after launch. A fix is anything that does not work the way the written scope says it should. New features and changes to the agreed scope are quoted separately, and after the 60 days you can carry on with an optional monthly care plan or take everything over yourself.

Related work

Two products with AI at their centre.

Describe the task

Describe the task, the information involved and what a good result would look like. We will tell you whether AI is the right tool for it and what a first version would take.