Customer Support Platform

UserDeck: Customer Support Platform

Unified customer support: a shared inbox, a knowledge base and an AI chatbot over one dataset.

UserDeck, designed and built by ZeroBytes

What was built

  • Designed a polymorphic database schema that normalises emails, tickets and live chat into a single queryable stream, so a conversation reads the same whichever channel it arrived on.

At a glance

channels, one stream
3
Status
Live
Built with
React, Design System, Accessibility

More work

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