UserDeck: Customer Support Platform
Unified customer support: a shared inbox, a knowledge base and an AI chatbot over one dataset.

What was built
- Designed a polymorphic database schema that normalises emails, tickets and live chat into a single queryable stream, so a conversation reads the same whichever channel it arrived on.
At a glance
- channels, one stream
- 3
- Status
- Live
- Built with
- React, Design System, Accessibility
- Address
- userdeck.com
More work
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